Issue 4, 2008

Zamulin A. L. A New Leader and the «Old Guard» (case study)

The case deals with a crisis situation that came up when a new director general took up his appointment. Key employees of the company, a hotel and business centre in one, are on the alert. After a while they openly confront him. Now it is a problem of choice for the company’s owner: new director or the old team? What are the reasons for the conflict situation? What actions should be taken by the owner? What strategies could help to solve similar problems? The case provides the opportunity to focus students’ attention on such problems. Keywords: New Job, Leadership Style, Organizational Culture, Conflict, Relationships.

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